Collection: English Language

Words matter. The words and phrases you use with your customers make a lasting and memorable difference in the quality of your customer's experience. At Your Service-English As A Second Language For Customer Service elevates ESL from simply correct English to the highest levels of professional, g...

This book boils the rules of grammar down to the core concepts that will make you a better communicator in any and every aspect of your life. Ideal for students, job hunters, adult learners, those who speak English as a second language, and anyone who wants to make a good impression. Covers the v...

MINDSET from Cambridge gets you inside the IELTS test with a unique blend of print and online content. Topic-based units organised by skill make it easy to find what you want. Designed for students aiming for Band 5.5 in the Academic Module, this Student's Book Level 1 includes learning strategie...

MINDSET from Cambridge gets you inside the IELTS test with a unique blend of print and online content. Topic-based units organized by skill make it easy to find what you want. Designed for students aiming for Band 7.5 in the Academic Module, this Student's Book Level 3 includes learning strategie...

BUSINESS & MANAGEMENT. Understand what they're saying -- however they say it This completely innovative self-study book and audio CD set is the perfect way for busy executives to improve their English listening skills. It features real people talking about their work and their lives in a variety...